Privacy Policy:
Effective Date: November 8, 2024
At Incense of the West, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and shipping address when you create an account, place an order, or contact us.
Payment Information: We may collect credit card information and other payment details necessary to process your orders. However, we do not store this information.
Cookies and Usage Data: We may use cookies and similar technologies to collect information about how you interact with our website, helping us improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including sending you order confirmations and tracking information.
Customer Service: To respond to your inquiries and provide customer support.
Marketing Communications: To send you promotional materials and updates if you have opted to receive them. You may unsubscribe at any time.
Website Improvement: To analyze usage data and improve our website and services.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party companies that assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Compliance: When required by law or in response to legal requests.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.
Contact Us:
If you have any questions or concerns about our Cookie Policy, please feel free to reach out to us through our contact page on our website.
Thank you for choosing Incense of the West. Your privacy is important to us.
Cookie Policy:
Introduction
This Cookie Policy explains how Incense of the West uses cookies and similar technologies on our website. By using our site, you consent to the use of cookies in accordance with this policy.
What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help enhance your browsing experience by remembering your preferences and providing information that helps us improve our site.
Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function and cannot be turned off. They are usually set in response to actions you take, such as setting your privacy preferences or filling out forms.
Performance Cookies: These cookies collect information about how visitors interact with our website. They allow us to understand which pages are the most popular and how visitors move around the site.
Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.
How to Manage Cookies
You can control and manage cookies in various ways. Most web browsers allow you to refuse or delete cookies. Please refer to your browser's help section for more information on how to manage cookies. Note that if you choose to delete or refuse cookies, this may affect the availability and functionality of our website.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our cookie practices.
Contact Us
If you have any questions or concerns about our Cookie Policy, please feel free to reach out to us through our contact page on our website.